About delivery

Delivery Dates and Regions

Our delivery service will be available on the following days in the following regions:

Tuesdays and Fridays
Nerang, Carrara, Mudgeeraba, Worongary, Tallai, Robina, Merrimac, Clear Island Waters, Varsity Lakes, Highland Park, Tallebudgera, Bond University, Burleigh Heads, Burleigh Waters, Miami, Broad Beach, Broad Beach Waters, Mermaid Beach, Mermaid Waters, Surfers Paradise, Chevron Island, Isle of Capri, Main Beach, Benowa, Benowa Waters, Ashmore, Southport, Bundall, Molendinar, Parkwood.
Wednesdays and Thursdays
Pacific Pines, Gilston, Gaven, Oxenford, Arundel, Helensvale, Hope Island, Runaway Bay, Biggera Waters, Paradise Point, Coombabah, Hollywell, Labrador, Ashmore, Molendinar, Southport.

Delivery Times

Delivery Times: 11:00~19:30
An SMS will be sent to in the morning with an estimated delivery time (eg 16:00~17:00), we ask that youplease text back confirmation that you have received this message.

If non-delivery takes place due to customers not being available to receive a delivery even though confirmation has been received, delivery cannot be re-attempted, so customers will be required to pick up the order from our factory at 18/2 Bailey Crescent, Southport 4215.

For day- of- delivery tracking or enquiries/ requests regarding delivery times, customers will be able to contact the driver directly by mobile phone.

Pick ups

Wagyu-Ya on Chevron shop pick-ups

Address: Shop 2, 42 Thomas Drive, Chevron Island 4217
Phone:07-5511-9175
Orders received by 3pm, pick-up possible the next day between 1pm and 8pm.

Wagyu-Ya Life Factory pick-ups

Address: Unit 2 /18 Bailey Crescent Southport 4215
Phone:07-5532-9387
Orders received by 3pm, pick-up possible until 5pm.
Orders received after 3pm available for pick-up the next day.

Delivery fee

There is no delivery fee for purchases over $50. Delivery is not available for purchases under this amount, but customers can still pick up from our factory or restaurant.

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